Tag: renter satisfaction

Freddie Mac recently released the results of two polls. One studied renter preferences and attitudes. The other focused on renter mobility. Both provided interesting...

Where do renters most enjoy renting? With data from the 2015 American Housing Survey, we were able to crunch the numbers on the cities...

Rationales for focusing on customer experience tend to be driven by a gut belief that it's just "the right thing to do." The problem...