CSM Corporation’s Candlewood Apartments receives two prestigious honors


Candlewood Apartments, a Rapid City, SD apartment community owned and operated by CSM Corporation, announced today it has been nationally recognized by two leading industry groups for their outstanding ratings and reviews from residents in 2017.

Candlewood earned a spot on the “2017 Elite 1 percent ORA Power Rankings” from the Online Reputation Assessment (ORA) developed by J Turner Research, a leading apartment industry research firm.  The ORA scores rental communities based on their monthly online reputation nationwide across various websites. Candlewood was among the top 700 out of the 71,000 rental communities ORA rates and was one of just two from the entire state of South Dakota that made the list.

Candlewood Apartments and its sister property, Country Bluff Apartments, also received the “2017 Top Rated Award” from the website ApartmentRatings.com. The properties were the only two residential communities in the State of South Dakota to be recognized. The award is given to rental communities that are within the top 5 percent of tens of thousands of properties across the country that have been rated and reviewed by their customers. To qualify, a property must have a 70 percent or higher recommended score. Candlewood earned a 92 percent recommended score from guests (with 48 reviews) and Country Bluff garnered an 87 percent recommended score (with 10 reviews) in 2017.

“We have an amazing team of people who are dedicated to serving our residents and providing the highest quality spaces and amenities,” said Lynn Seifert, Community Manager of Candlewood. “Being recognized as one of the best apartment communities in South Dakota by these two organizations is a special honor. We promise that we will continue to work even harder to serve our residents in 2018.”

ORA, or Online Reputation Assessment, is an unprecedented method to overcome the challenge of multiple review rating scales. The ORA statistical model aggregates and analyzes online ratings to generate a single score on a 0-100 scale that is easy to monitor, rank and improve.

ApartmentRatings.com is the largest online rating community for rental housing, reaching approximately 30 percent of apartment hunters nationwide and is among the Top 5 most-visited apartment hunting sites in the world.

About Candlewood Apartments

Candlewood offers studio, one bedroom and two bedroom apartments for rent. Our apartments are spacious and feature fully equipped kitchens, ample storage space and patios or balconies.  We are in a great school district in the city with Pinedale Elementary, West Middle and Stevens High Schools all nearby.

About CSM Corporation

Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 10.3 million square feet of commercial and retail space, 6,600 hotel rooms and 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities.