HUD Secretary Jackson Talks Multifamily
Jackson has extensive housing, finance and management experience having directed public housing authorities in St. Louis, Washington, DC and Dallas. Jackson also served as chairman of two redevelopment agencies in Washington, DC and St....
The Power of Networks
It's a truism that we live in a networked age: computers connected to each other; phone systems connected to computers; customer data linked to inventory; inventory linked to analytic tools. We have the ability...
Healthy Buildings. Healthy People.
Green building advocates and environmental scientists have brought a new level of awareness to the impact that buildings -- most notably through energy use -- have on the environment. It probably doesn't take a...
At Long Last, Optimism for 2005
The days of high vacancy rates and the industry's long battle with concessionitis, may soon be a distant memory say experts from leading apartment firms, the National Multi Housing Council, the National Association of...
Call Center Magic
Today's call center is the interactive communication channel between customer and organization in the multifamily industry. It is the forum that drives sales, leases and customer care opportunities. Businesses are learning that repeatedly touching...
OnLine Democracy
It's one thing to establish a company that builds a reputation for innovation, quality and service. To achieve this in an intensely competitive field serving specialized needs is quite another accomplishment. In less than five...
Environmentally-Friendly Property Management
AP: What's you background? And how did you get to manage the country's first "green" apartment high-rise, the Solaire? Michael: My background is mechanical engineering. In property management, I have managed different types of buildings,...
RealPage Goes for the Gold
In Colorado, RealPage CEO Steve Winn shows clients new tools for reaching higher levels of performance. The greatest athletes in the world all strive for one thing: peak performance. To accomplish this, they employ the...
Breast Cancer Awareness
Over two million women living in the US have been diagnosed with and treated for breast cancer. Yet focusing on the scary side of the disease won't motivate us to make the changes that...
Green Building Goes Mainstream
Green building is gaining national attention as a growing number of government agencies, commercial developers, and home builders, are making environmental performance a priority. And with good reason. Industry research shows that the built...
Why Wiring Matters
Baseball, hotdogs and a Saturday afternoon at the ballpark. Life couldn't get any simpler. That is, until you observe the person sitting next to you order another beer with his wireless handheld device, or...
The Next Big Thing
What is the next big thing? Is there a technology lurking around the corner with the potential to change the way we do everything, reducing costs and boosting productivity? Can we tell what the...
Technology and service make choosing SBC a smart move
In a company considered the nation's number two local phone outfit behind Verizon Wireless, it might seem easy to get lost in the shuffle. Not so for Maureen Weyel, executive director of the SmartMoves...
Reinventing Customer Service
Running water, working heat, timely repair, clean apartments, trimmed lawns and a measure of civility. These were the standards of good service in rental housing for years. How about a bagel breakfast? Concierge service?...
NAHB project of the year: Epicenter, Seattle
Award-winning design integrates a development into its surrounding environment and even transcends it, making the property stand out in a captivating way. This year's winner of NAHB's Pillars Award for best multifamily community, Epicenter...