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Adjust your expectations (without lowering the bar)

Most of the country has been sheltering in place and working from home for some time now. This change came with obvious challenges to getting work done for those who live with others—be they...

Laughter: Stay connected even while you’re apart

Video-conferencing has been around for more than 20 years. Until the pandemic, though, you would find that many if not most people needing to attend a meeting remotely would be calling from a real...

The art of remote communication

Storytelling is a cornerstone of how humans communicate with one another. This is true across all aspects of life, both in interpersonal and business relationships. Working from home adds a level of complexity to the...

Politicians seek relief for renters, but landlords have rights too

State and local governments have closed businesses across the country in response to COVID-19, putting millions of Americans out of work. Right now, those Americans’ biggest concerns are keeping a roof over their heads...

The work in hand

The rapid advance of cyber technology is rendering what was new yesterday old hat tomorrow. Internet listing services that were cutting edge a decade ago are considered outdated as potential renters go directly to...

This corona moment

It is said that giving a man power is the truest test of character. Those I know, especially in real estate, were nearly all formed, not by the hand of power, but by the...

Infographic: COVID-19 A break in the clouds

UPDATED: MAY 7, 2020 COVID-19 genesis COVID-19 originated in Wuhan, China. Asian Flu, SARS, H7N9 and others were borne of Asia’s close contact with wild animals, poor hygiene and concentrated population. It‘s thought that COVID-19 was passed...

Infographic: The ensuing economic battle

3 projections for the future Prior to the COVID-19, the U.S. was in an historic economic expansion. Without this boom preceding the crisis, life for Americans would likely have been much worse. It stands to...

Infographic: Essential workers

Download PDF Updated: April 16, 2020 Who gets to work? essential workers Real estate is essential (depending on where you work) Construction. Apartment operations. Maintenance services. Real estate functions are categorized as essential in the Department of Homeland Security’s...

Your employee tests positive for COVID-19

All leaders are trying to find their footing right now. You are probably shoring up your business plan, situating your team, and juggling your own constellation of remote working arrangements—possibly alongside your spouse and...

2020 vision for utility management

RealPage, an international technology platform company, in conjunction with Utility Management Advisory, a national consortium of apartment energy managers, hosted the tenth annual Energy Summit at the RealPage headquarters in Richardson, Texas. The meeting...

GSE’s and HUD provide liquidity to housing markets in times of crisis

When things go wrong in housing—who keeps the lights on in terms of capital? How can a borrower expect to get a multifamily loan in these uncertain times? The answer starts with the mothership...

CX is Job 1

Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience. This laser sharp focus on the total experience must span the entire demand and supply chain and incorporate every...

How bad times bring out the best in people

It’s easy to look around and see how the COVID-19 crisis has brought out the worst in some people—from hoarding thousands of bottles of hand sanitizer to crowding bars and restaurants despite public-health guidelines....

Coronavirus fuels indecision among multifamily investors

If activity in Asia is any guide, expect a short-term dip in volume with a cautious recovery as the rate of infection slows. What a difference a week makes. Investors can now expect fewer deals...
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