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Your employee tests positive for COVID-19

All leaders are trying to find their footing right now. You are probably shoring up your business plan, situating your team, and juggling your own constellation of remote working arrangements—possibly alongside your spouse and...

2020 vision for utility management

RealPage, an international technology platform company, in conjunction with Utility Management Advisory, a national consortium of apartment energy managers, hosted the tenth annual Energy Summit at the RealPage headquarters in Richardson, Texas. The meeting...

GSE’s and HUD provide liquidity to housing markets in times of crisis

When things go wrong in housing—who keeps the lights on in terms of capital? How can a borrower expect to get a multifamily loan in these uncertain times? The answer starts with the mothership...

CX is Job 1

Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience. This laser sharp focus on the total experience must span the entire demand and supply chain and incorporate every...

How bad times bring out the best in people

It’s easy to look around and see how the COVID-19 crisis has brought out the worst in some people—from hoarding thousands of bottles of hand sanitizer to crowding bars and restaurants despite public-health guidelines....

Nation in lockdown

I live in California, whose governor, Gavin Newsom, in March issued Executive Order N-33-20. The order requires Californians to shelter at home unless they are involved in any of 16 different infrastructure sectors—or seeking...
Modera Sedici Exterior

From sea to shining sea

The winners of top honors in the National Association of Home Builders’ 2019 Pillars of the Industry competition are providing new housing for military service personnel and university students, affordable apartments for low-income residents...

Regaining our power of persuasion

I’m just back from the Balkans. It takes traveling to the genesis of the word balkanize to understand true division. To the naked eye, these people appear quite similar. Looks can be deceiving and...

Multifamily faces a packed development pipeline

Apartment developers have not been shy about bringing new product to market in recent years. And early indications are that 2020 will be another boffo year. The question is after several big years of...

The power of bad

Every so often, you encounter academic research that snaps into place a whole bunch of tensions, issues, and problems that you’ve noticed but haven’t been able to understand. That happened to me when I...

Leverage quality leads during high occupancy

With apartment occupancy rates at the highest level in 20 years, averaging more than 96 percent across the country, prospective renters often struggle to find a readily available unit at their preferred property that...

Renters are richer, older, and have larger households

It’s a perfect storm for raising rental costs: low vacancy rates not seen in decades, an influx of high-income renters, constraints on building new apartments and homes, and the disappearance of low-cost rental units. A...

Workforce rentals CRE’s ‘darling’

As the U.S. economy continues its longest-ever expansion, the labor market is making history, as well, with the lowest unemployment rate in 50 years. That’s great news for investors looking for compelling return opportunities...

Rent control is illegal

New York City recently implemented its far-reaching Housing Stability and Tenant Protection Act of 2019. That law enacted extensive amendments, all plaintiff protective, to New York’s 1969 Rent Stabilization Law (RSL). The Act imposes...
Anaha pool

Pillars 2020: Stepping it up

The national obsession with counting steps in the pursuit of physical fitness has spawned a plethora of pedometers in the marketplace and a trend toward pedestrian-oriented neighborhoods in the multifamily world. More than half of...
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