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Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience. This laser sharp focus on the total experience must span the entire demand and supply chain and incorporate every...

It’s easy to look around and see how the COVID-19 crisis has brought out the worst in some people—from hoarding thousands of bottles of hand sanitizer to crowding bars and restaurants despite public-health guidelines....

I live in California, whose governor, Gavin Newsom, in March issued Executive Order N-33-20. The order requires Californians to shelter at home unless they are involved in any of 16 different infrastructure sectors—or seeking...

The winners of top honors in the National Association of Home Builders’ 2019 Pillars of the Industry competition are providing new housing for military service personnel and university students, affordable apartments for low-income residents...

I’m just back from the Balkans. It takes traveling to the genesis of the word balkanize to understand true division. To the naked eye, these people appear quite similar. Looks can be deceiving and...

Apartment developers have not been shy about bringing new product to market in recent years. And early indications are that 2020 will be another boffo year. The question is after several big years of...

Every so often, you encounter academic research that snaps into place a whole bunch of tensions, issues, and problems that you’ve noticed but haven’t been able to understand. That happened to me when I...

With apartment occupancy rates at the highest level in 20 years, averaging more than 96 percent across the country, prospective renters often struggle to find a readily available unit at their preferred property that...

It’s a perfect storm for raising rental costs: low vacancy rates not seen in decades, an influx of high-income renters, constraints on building new apartments and homes, and the disappearance of low-cost rental units. A...

As the U.S. economy continues its longest-ever expansion, the labor market is making history, as well, with the lowest unemployment rate in 50 years. That’s great news for investors looking for compelling return opportunities...

New York City recently implemented its far-reaching Housing Stability and Tenant Protection Act of 2019. That law enacted extensive amendments, all plaintiff protective, to New York’s 1969 Rent Stabilization Law (RSL). The Act imposes...

The national obsession with counting steps in the pursuit of physical fitness has spawned a plethora of pedometers in the marketplace and a trend toward pedestrian-oriented neighborhoods in the multifamily world. More than half of...

Webster defines it as “the property of being in accord with fact or reality.” Truth is a beautiful, most reliable thing. The truth of Christmas and the holidays is sometimes muffled by the hustle and...

The coupling of big data with artificial intelligence (AI) and the internet of things (IoT) has power to disrupt the traditional way of basing real estate decisions on experience, past performance and intuition. The machine...

Multifamily professionals who are interested in keeping up with the latest trends in the industry are undoubtedly familiar with NAA’s Apartmentalize and NMHC’s OPTECH shows. However, they may not be aware of another event...