Teeing up qualified prospects
The marketplace also is hesitantly trying out new customer relationship management (CRM) technologies for life-cycle consumer management in the hopes they will increase profitability and competitiveness. These all-encompassing communications management suites offer both single...
Tale of a technology innovator
In the multifamily arena, where change is slow to manifest and acceptance of new technology even slower, there are very few true disruptors. Much of the industry changing technology, like revenue management that emerged in...
Market disrupter
Whether you subscribe to GenFlux (those who seek constant disruption) or hold to the adage that history repeats itself ad infinitum (the future is found in the past), we as owners and managers, even...
Take it outside
The 2015 City Park Facts report generated by The Trust for Public Land shows that off-leash parks are the fastest growing segment of urban parks. They even go further showing that off-leash dog parks...
Gunfight at the Airbnb coral
That means Airbnb and others must stick to advertising San Francisco hosts who have registered with the city and haven’t exceeded the number of nights they’re allowed to rent. The penalty? Platforms can be...
The bounce
“Apartment demand surged in second quarter,” says Greg Willett, chief economist for MPF Research, a division of Real Page Inc. “Strong demand pushed occupancy back to the post-recession peak.” A string of bad news headlines...
Getting inside multifamily’s utility management operation
“In many states we’re seeing an increase in the trend to mandate submetering for any residential and commercial new building construction. Around eight states already have the law in place, up from around three...
The laws of human nature
Andy, a ‘Bama boy, lost his mother to cancer and his father in a car wreck shortly thereafter at the age of 19. He spent the next months homeless and wandering. Certainly, early and profound...
Charging into the future
The electric vehicle charger, product of the transportation revolution, is an amenity residents are requesting in ever-greater numbers. Three companies that provide those chargers to multifamily—SemaConnect, ChargePoint, Inc., and EverCharge—all operate under different business models,...
Build that community
Until recently, this was the gospel truth for the national real estate space, but a few leasing professionals are breaking from the pack and generating intentional disruption to business as usual. This new crop...
Bracing for a storm
The vestige I want to specifically address is risk assessment and underwriting of lease agreements in the multifamily industry, or more simply, the process for approving a renter for an apartment. You see, unlike many...
The silent crisis
Terwilliger moderated a panel of distinguished experts discussing how housing needs to become a higher national policy priority, why national policy must change to meet modern realities, and how real estate developers can work...
Background check policies for apartment applicants may be illegal
“A policy or practice that denies housing to anyone with a prior arrest or any kind of criminal conviction cannot be justified,” according to guidance issued April 4 by Helen Kanovsky, general counsel for...
Age of Aquarius, 2.0: smart drugs in the workplace
This scenario may not be hypothetical for long. The unauthorized use of prescription drugs such as the ADHD medications Adderall and Ritalin and the narcolepsy drug Modafinil is now common among American university students....
Market smarts
Good data lies at the heart of every successful operation, but data, in itself, is just the proverbial stack of lumber. Without an understanding, or a plan for construction, it has no context and...
